Catalent Pharma Solutions Manager, CNC in Somerset, New Jersey

Job Description

Position Overview:

Catalent is a leading provider of advanced technologies and outsourced services for the pharmaceutical, biotechnology and consumer health industry. Catalent develops, manufactures, packages and distributes pharmaceutical and other products for customers in nearly 100 countries. https://www.youtube.com/watch?time_continue=1&v=65rz3LwTPX8

CNC Manager

The CNC Manager will work with the Catalent business community and the IT organization to provide a high availability platform for Catalent Pharma Solutions’ JD Edwards Enterprise Resource Planning environment (XE and 9.1 versions).

Position Summary

The CNC Manager will lead a team of technical resources to support, maintain, enhance and optimize multiple JDE environments and associated third-party applications. Work with the respective organizational personnel to determine required system resources, hardware, and software necessary to maintain the required environments. Manage all maintenance and update activities in compliance with all Computer Systems Validation and Quality policies and procedures, ethics and security requirements.

The CNC Manager reports to the ERP Operations Manager

In concert with Catalent’s Patient First philosophy, this position is key in our

efforts toward continuous improvement of our processes & information which will

allow quality drug products to reach patients safely and efficiently.

The Role (daily responsibilities)

  • CNC manager will manage all application operations for a JDE Enterpriseone 9.1 and XE ERP environments. Ensures acceptable levels of performance, reliability, and availability of these applications and supporting systems. Establishes, monitors, and communicates actual performance results of relevant Service Level Agreements.

  • Manage and Maintain day-to-day system support, database administration, server administration, security management, and package build and deployment activities.

  • Works with third-party partners to optimize system performance and hosting support services including web server management, database monitoring, and database management. Monitors vendor’s adherence to established SLAs. Ensures that required maintenance activities such as environment refreshes, installation of software patches, purging of systems logs, etc. are completed within estimated maintenance windows.

  • Leads Service Recovery Team (SRT) process and performs root cause analysis for system outages and issues

  • Manages the configuration, usage, and update of JD Edwards Security leveraging the AllOut Security tool. Provides reporting on user and system access and security change requests

  • Periodically reviews overall system capacity, capabilities, and architecture to help ensure that the system can adequately accommodate planned growth at established service levels. Works with software vendors to understand current/future version requirements and develops plans to upgrade to ensure continued support

  • Coordinates activities with the Infrastructure team.

  • Perform system performance monitoring, usage tracking analysis, and trending, to understand utilization and ensure that the existing infrastructure is capable of supporting ongoing growth.

The Candidate (requirements)

  • 8+ years’ experience in supporting JD Edwards systems and solutions

  • Managed the technical support team for JDE Enterpriseone ERP in a regulated environment or led the technical work stream for a JDE Enterpriseone ERP implementation

  • Occasional after hour/Weekend work

  • Once a month participate in System maintenance work on weekends

  • Strong interpersonal, communication and problem-solving skills

Catalent’s standard leadership competencies that are used to interview and for Performance & Development: NEW

  • Leads with Integrity and Respect

  • Delivers Results

  • Demonstrates Business Acumen

  • Fosters Collaboration and Teamwork

  • Champions Change

  • Engages and Inspires

  • Coaches and Develops

Position Benefits

  • Diverse, inclusive culture

  • Competitive salary with quarterly bonus potential

  • 401(k) retirement savings plans with company match

  • Educational assistance/reimbursement

  • 19 days’ Paid time off

  • Medical, dental, and vision insurance

  • Life insurance

  • Flexible spending account

  • Employee discount programs

  • Robust Employee Referral Program

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.

Catalent. More products. Better treatments. Reliably supplied. ™Visit www.catalent.com/careers to explore career opportunities.

Catalent is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Catalent = Catalyst + Talent

Your talents, ideas, and passion are essential to our mission: to develop, manufacture, and supply products that help people live better, healthier lives. Join us!

Grow with us. Be challenged. Make a personal impact.

Catalent is the perfect place to grow your career if…

  • You enjoy the fast pace of a start-up, but want the opportunities and stability of a growing, publicly traded company (Listed on NYSE: CTLT).

  • You want meaningful work. From cough treatments to cancer-fighting drugs, biologics, and vitamins, we help develop, launch, and supply over 200 new products each year – more than any branded drug maker in the world!

  • You want to plant your career in a growing company. Over the last five years, Catalent has re-invested more than $2 billion back into the company and its people.

  • You are excited about learning, collaborating, and growing alongside a global diverse team. Our team of more than 11,000 comes to work every day ready to overcome new challenges with teamwork, advanced technologies, and a passion to deliver by putting patients first.

  • You want to make a global impact! From North America to Europe, Asia to Latin America, we have innovative science and manufacturing teams who are looking for YOU!

  • See how our teams are making a difference, while growing their careers and fulfilling our mission by putting patients first every day here

Catalent is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email along with the job number and title to Jobs@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be routed to a recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.