Catalent Pharma Solutions Returns Associate II in Kansas City, Missouri

Job Description

Returns Associate II

Position Overview:

Catalent is a leading provider of advanced technologies and outsourced services for the pharmaceutical, biotechnology and consumer health industry. Catalent develops, manufactures, packages and distributes pharmaceutical and other products for customers in nearly 100 countries. https://www.youtube.com/watch?time_continue=1&v=65rz3LwTPX8

The Kansas City Clinical Supply Services Returns Associate II supports clinical trial projects through the processing of returned clinical trial medications that are returned by clinical research sites for destruction and ensuring that all work is carried out in compliance with regulatory requirements, good manufacturing practices (cGMP) and standard operating procedures (SOPs). Although the main focus is in Returned Goods and Destruction, this position will also support other areas of operation as needed and as requested in order to support the needs of the business.

The Role/Job Duties:

  • Process returned clinical trial medications as delineated in the Returned Goods Summaries/Destruction Plans to ensure processing instructions are followed in accordance with SOPs and client authorized requests

  • Follow safe handling procedures when utilizing manual lifting equipment to move material and clean associated work areas in compliance with SOPs

  • Complete billing of processed returns as required

  • Reconcile returned clinical trial material and add to the appropriate inventory system

  • Ensure a high quality standard work by reporting any deviations from the Returned Goods Summaries/Destruction instructions or SOP procedures to management

  • Work with the Senior Returns Operator to complete verification of material for destruction

The Candidate

Education and Experience:

  • High School degree or equivalent and 1-3 years of clinical trial Returned Goods Summaries/Destruction or related pharmaceutical operations experience preferred

Knowledge/Skills Requirements:

  • Demonstrated ability to read, write, and speak clear English and possess basic math and computer skills

  • Ability to work in a team environment

  • Self motivated and proactive and have a high level of attention to details

  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Physical Requirements:

  • Stand, walk, sit, use hands to manipulate, and reach with hands and arms for up to 8 hours per day

  • Frequent sitting, standing, walking, reading of written documents and use of computer monitor screen; Occasional lifting and/or moving up to 50 pounds; Occasional requirement to stoop, kneel, crouch, or crawl

  • Must be available to work occasional overtime

  • 20/20 corrected vision and able to distinguish all colors

We will identify candidates based on the following:

  • Leads with Integrity and Respect

  • Delivers Results

  • Demonstrates Business Acumen

  • Fosters Collaboration and Teamwork

  • Champions Change

  • Engages and Inspires

  • Coaches and Develops

Position Benefits:

  • Join a high growth and fast paced organization with a people focused culture

  • Global exposure, defined career path and annual performance review and feedback process

  • Competitive Medical, Dental, Vision and 401K

About Catalent

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.

Catalent. More products. Better treatments. Reliably supplied. ™Visit www.catalent.com/careers to explore career opportunities, or contact us at

+1 877 503 9493.

Catalent is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email along with the job number and title to Jobs@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be routed to a recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Catalent = Catalyst + Talent

Your talents, ideas, and passion are essential to our mission: to develop, manufacture, and supply products that help people live better, healthier lives. Join us!

Grow with us. Be challenged. Make a personal impact.

Catalent is the perfect place to grow your career if…

  • You enjoy the fast pace of a start-up, but want the opportunities and stability of a growing, publicly traded company (Listed on NYSE: CTLT).

  • You want meaningful work. From cough treatments to cancer-fighting drugs, biologics, and vitamins, we help develop, launch, and supply over 200 new products each year – more than any branded drug maker in the world!

  • You want to plant your career in a growing company. Over the last five years, Catalent has re-invested more than $2 billion back into the company and its people.

  • You are excited about learning, collaborating, and growing alongside a global diverse team. Our team of more than 11,000 comes to work every day ready to overcome new challenges with teamwork, advanced technologies, and a passion to deliver by putting patients first.

  • You want to make a global impact! From North America to Europe, Asia to Latin America, we have innovative science and manufacturing teams who are looking for YOU!

  • See how our teams are making a difference, while growing their careers and fulfilling our mission by putting patients first every day here

Catalent is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email along with the job number and title to Jobs@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be routed to a recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.